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Refund policy
We have a 15 day return policy, which means you have 15 days after receiving your item to return the item to the store for store credit only. All sale items are final sale
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. No refunds, store credit only.
To start a return, you can contact us at contact@lomies.shop. Please note that returns will need to be sent to the following address: 1528 East Champlain Drive, Suite 106, Fresno CA 93720, United States
You can always contact us for any return question at contact@lomies.shop.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
